Sunrise Power Solutions

Thanks David, Very happy with your professional approach, customer service and ability to clearly explain the whole process of inquiring about, purchasing and installing the solar power system at our property. Your installation team were totally efficient and professional and Jacob was efficient, friendly and gave a clear explanation of the system once installed on a less than ideal day as far as weather was concerned.

We needed to update quotes and sunrise power solutions were more than helpful even telling us there was a better system available for less, which actually allowed us to go up in size for even more power. The installation was well done and the trades people used polite, informative and top quality. Customer service was exceptional with calls returned quickly if not answered directly, updates on installation and arrival times made for a seamless installation. We highly recommend Sunrise Power Solutions to anyone looking to install solar, we will be dealing with them again with future projects at the Branch.

I am now paying my whole gas bill with my solar credits. It has been excellent service all the way through.

Jodi and I have been thinking about Solar Power for 12 months or so. We spoke to several companies and obtained quotes. A friend, who had a system installed by Sunrise Power Solutions, recommended them to us. We spoke to them over the phone and were given several options. We then attended their office in Wodonga and were given further information about the options available along with literature which was relevant to what were looking at. Several months after obtaining the quote we again attended the office of Sunrise Power Solutions and further discussed what we wanted and again obtained another quote. Several days after obtaining this new quote we purchased a solar system from Sunrise Power Solutions. About two weeks after paying the deposit the system was installed. The installers attended a day earlier as it was forecast to rain on the date instillation was to take place. Installation was completed in a day. The installers were very efficient, polite and talked us through how the system worked. We could not be happier with Sunrise Power Solutions. They completed all the work and lodged paperwork to the energy company to have them attend and connect our solar system to the grid. We have nothing negative to say about Sunrise Power Solutions. The things that impressed us most about them are : There was no pressure on us to purchase by the salesperson. They listened and advised us of the best system for us and explained the reasoning for this. Installation was completed in a timely manner and very professional manner. Follow up from them after the system has been installed.

Sunrise were very professional and helpful. Responsive to change of spec with quick turnaround and ongoing support. Great value. Thanks to David, Andrew and the team.

They are the only company that listened to what I wanted. I had lived off grid for over 30yrs and wanted to have the same but on grid. David and his team took the time and helped me with solar, Batteries and new heat pump hot water system. I highly recommend them to all my friends.

Another installer let us down by not being slow and bureaucratic and not being sufficiently pro active and agile to make sure that our second battery to expand our storage was ordered in time while supplies were limited during a model phase out. David from Sunrise gave us a very reasonable quote to take over the job and supply and install the battery compatible with our existing one. However despite Sunrise best efforts to make sure we got the correct battery while stock was still available on installation day the wholesale supplier delivered the wrong battery model which was incompatible with our existing battery. Although these were stocks of the correct battery still available when Sunrise first quoted. By now the battery we needed was superseded and no stock was available. Sunrise worked tirelessly for weeks to find a solution including searching high and low for any remaining stock of the compatible model and a technical solution to allow the two different models to be combined. In the end Sunrise traded-in our existing one year old battery for two new batteries at a modest increase in cost compared to one new battery. None of this problem was caused by Sunrise, they were not the ones initially tardy, on the contrary they were always very prompt. It was not them who delivered the wrong battery. However they took our problem on as their problem and delivered a working solution for us a a attractive cost. These are the guys to have on your side when things go wrong.

I was looking for a honest and straight to the point advice. On top of that I got a selection of products to choose from and to meet any budget.Reliable and compitant installation. The best before and after service. The whole team and installers went above and beyond. I really liked Bree my sales consultant.