- The Townsville location's probably one of the best locations in Australia to produce solar power. So we've got everything going for us here. So 300 odd sunny days a year. So yeah, it's definitely in our favour, it's definitely in the customer's favour, in Townsville to have solar. So they'll produce more kilowatt hours per kilowatt installed, than any location, any large residential location in Australia. So I guess the biggest energy users in the home from a customer's point of view, they're always concerned about their hot water system, how much power that uses. But the great thing about electric hot water systems, they can be set up to run during the day, so it's absolutely perfect for solar. The other thing is air conditioning. Air conditioning on the weekends, you have people sitting around, watching TV, they'll want to be able to put the air con on.

A lot of people don't purely because of the power bill. So having solar allows them to put the air cons on, sit back, relax and not have to worry about bill shock at the end of the quarter. And just general appliances around the home. Some of the biggest concerns the customers have, if you know they see all the horror stories on TV with panels on fire, or warranty issues, or people not... The system's just underperforming.

So that's where we form the partnership with LG. We wanted to get the solar out of the gutter. Get some premium systems out there. Sure, they cost a few dollars more, but our vision is to have long-term security for our customers. It locks in those savings over a long term. They're not having to replace systems, they're not having to have systems down for extended periods. So it's just that peace of mind with LG, good solid brand name, solid warranties, and if something does happen, it gets sorted. Although every solar manufacturer has long-term warranties, LG's probably the only manufacturer that people have heard of. I mean, they've been around for 60 years. Most manufacturers have only been around for five, maybe 10 years max. I guess the other key thing with the LG being the highest quality panel on the market, is the performance and the efficiency of the panel, so you can fit more power into a smaller area.

So with people's power bills getting larger and larger, you want to make sure you use the most efficient panel on the market, to produce the most power on any given roof. So a lot of the houses are smaller now as well. So you need to make sure you fit as much power as possible on there, so they can achieve the savings that they want.