So one of the biggest cons in the industry is this concept of a performance warranty. So what you'll see is a product warranty which is really what we are used to in terms of manufacturer's warranty, that they'll replace it if there's a fault. I mean that's typically 10 years for most panels. And then there's this idea of a 25-year performance warranty. So they warrant that the panel would perform in a certain way over that time. It's really fairly worthless because at the end of the day if the panel isn't performing properly, it's usually due to a fault. So there is a way for them to wriggle out under these performance warranties.

So unfortunately in Australia at the moment, of all the about 2 million systems that have been installed, about 40% of those systems are actually orphaned, which means the manufacturer isn't around, the installer isn't around, the retailer isn't around. Which is a really sad story because a lot of people out there that don't have any support when that thing fails. And the sadly for those sorts of 40% typically, they are out of systems that failed because they've been installed by cowboys in the industry very early on and they've typically used fairly cheap components. So our job is to convince those people to buy more quality components.

Buying quality means that you're going to have a system that lasts that 25 years. So there's no point, buying a cheap system and then having that fail after three to four years. You really need to be looking past 10 years. And ideally, if you're buying a really good quality panel, you'll get a 25-year warranty out of it and then this system will last you that long.